CHARGEBACK MANAGEMENT PLATFORM
Chargeback management software built for merchants.
Manage payment disputes, receive chargeback alerts and track every case in one place. Disputeur helps merchants simplify daily workflows and stay in control.
Prevent chargebacks
Streamline dispute workflows
Stay in control
- Dashboard
- Disputes
- Alerts
- Analytics
- Integrations
- Settings
Overview
Apr 1 – Apr 30, 2026Dispute volume
Illustrative dashboard dataABOUT DISPUTEUR
What is Disputeur?
Disputeur is a chargeback management solution that brings dispute alerts, case tracking and payment dispute workflows together in one centralized platform. It helps merchants receive real-time chargeback alerts, manage disputes and make informed decisions. Disputeur integrates with your existing tools and supports merchants with a simpler, more efficient dispute process.
Chargeback alerts
Get notified about new disputes in real time.
Dispute management
Review cases and take action from one place.
Analytics & insights
Track dispute trends, rates and performance.
Seamless integrations
Connect with your existing payment infrastructure.
HOW DISPUTEUR WORKS
From a payment dispute to resolution.
Simplify dispute handling with chargeback automation. Disputeur helps merchants respond before the dispute escalates. Receive available alerts, review the case and choose the appropriate resolution.
01
Customer initiates a dispute
A customer contacts their bank to dispute a transaction.
02
Receive an alert
When a disputed alert is issued, Disputeur receives the dispute information.
03
Review the case
View transaction details, check eligibility and recommended response options based on program rules.
Choose an available resolution option
Refund
Issue a refund for an eligible transaction when appropriate for the dispute and program guidelines.
Challenge
Send a dispute response with the challenge process.
04
Track the resolution
Monitor the dispute status and outcome from your dashboard.
DISPUTE MANAGEMENT
Manage every dispute in one place.
Disputeur combines dispute management software capabilities with centralized case tracking, helping merchants review transaction details, monitor dispute statuses and take action. View all disputes, case history and available response options from one dashboard.
- Dashboard
- Disputes
- Alerts
- Analytics
- Integrations
- Settings
Disputes
Search by transaction ID, customer…All (4,017)Open (257)In Review (198)Resolved (3,562)
| Transaction ID | Amount | Merchant | Status | Date | View |
|---|---|---|---|---|---|
| #644297 | $134.00 | Online Store | Open | Apr 30, 2026 | View |
| #644292 | $49.00 | Subscription | Under review | Apr 30, 2026 | View |
| #644265 | $199.00 | Digital Goods | Resolved | Apr 29, 2026 | View |
| #644303 | $57.00 | Online Store | Pending | Apr 29, 2026 | View |
| #644199 | $229.20 | Travel | Rejected | Apr 28, 2026 | View |
Streamlined workflows
Reduce repetitive tasks when managing payment disputes.
Centralized control
Keep dispute information and available alerts in one workspace.
Clear dispute visibility
Monitor case statuses, progress and outcomes from one dashboard.
MANUAL VS. AUTOMATED CHARGEBACK MANAGEMENT
Less manual work. More control over every dispute.
See how automated chargeback management helps merchants reduce repetitive work and manage disputes in one place instead of switching between tools.
Manual chargeback management
- Switching between tools to find dispute details
- Case statuses checked manually
- Alerts reviewed in separate workflows
- Preparing administrative tasks
- Limited overview of case progress
With Disputeur
- Review dispute details in one dashboard
- Track case statuses automatically
- Available alerts in one workspace
- Streamline dispute workflows
- View case history and outcomes together
PRODUCT CAPABILITIES
Built for merchants.
Explore chargeback management tools designed to improve visibility into alerts, dispute activity and integrations.
Chargeback alerts
Receive chargeback alerts and review payment disputes before they escalate.
Recent alerts
View all →- New dispute alert5 min ago
- Under review12 min ago
- Evidence submitted1 hour ago
- Dispute resolved3 hours ago
Analytics & insights
Turn dispute data into better decisions with clear visibility and performance trends.
Dispute trends
Last 6 months
FAQ
Common questions about Disputeur.
What is chargeback management software?
Chargeback management software helps merchants track, organize and manage payment disputes through a centralized platform. Disputeur brings chargeback alerts, case information and resolution statuses together in one chargeback management system, helping businesses streamline workflows and maintain visibility throughout the dispute process.
How does automated dispute management work?
Automated dispute management uses software to simplify repetitive tasks associated with payment disputes. It can help merchants organize dispute information, monitor case statuses and manage alerts without switching between multiple tools.
What is chargeback automation?
Chargeback automation helps merchants reduce manual work by simplifying dispute-related processes, including receiving alerts, organizing case information and tracking dispute progress. It provides greater visibility and supports more efficient chargeback management.
What is the difference between chargeback prevention and chargeback management?
Chargeback prevention focuses on reducing the likelihood of chargebacks before they occur. Chargeback management involves handling existing disputes, reviewing transaction information, tracking case progress and coordinating available resolution options.
Who is Disputeur designed for?
Disputeur is designed for merchants and businesses that process online payments and need a centralized way to manage payment disputes. It can support teams working across e-commerce, travel, digital services and subscription-based businesses.
What does Disputeur’s chargeback management software include?
Disputeur brings chargeback alerts, dispute management tools, case tracking and analytics into one platform. Merchants can review dispute information, monitor case progress and manage workflows from a centralized dashboard.
Does Disputeur integrate with existing payment systems?
Disputeur is designed to connect with supported payment infrastructure and help merchants manage dispute-related information in one place. Available integrations and setup requirements depend on the payment systems used.
What is a chargeback alert and how does it work?
A chargeback alert notifies a merchant about an eligible payment dispute, allowing the team to review the transaction and determine which resolution options are available before the dispute progresses.
Can Disputeur automate chargeback management?
Disputeur supports automated chargeback management by centralizing dispute alerts, case information and status monitoring. This helps merchants reduce repetitive administrative work and maintain visibility across their dispute workflows.
How much does Disputeur cost?
Pricing depends on the services and setup selected. Contact the Disputeur team to discuss available options and pricing for your business.
How long does it take to get started?
Getting started depends on your payment infrastructure, available integrations and onboarding requirements. Contact the Disputeur team to discuss your setup and the next steps.