CHARGEBACK PREVENTION & MANAGEMENT

Protect your business against chargebacks.

Disputeur helps merchants prevent and manage chargebacks with real-time alerts, streamlined dispute handling and one platform for monitoring every case.

Prevent chargebacks

Recover revenue

TRUSTED BY MERCHANTS WORLDWIDE

Stripe
Shopify
Adyen
PayPal
Checkout.com

ONE PLATFORM. TOTAL CONTROL.

Chargeback protection for modern businesses.

Identify payment disputes early, reduce unnecessary chargeback losses and manage every case in one centralized platform. Disputeur helps merchants protect revenue and stay in control throughout the dispute lifecycle.

Early dispute alerts

Detect potential chargebacks before they become costly.

Streamlined dispute management

Manage payment disputes while reducing repetitive manual work.

Clear insights

Monitor dispute activity and identify patterns from one dashboard.

HOW DISPUTEUR WORKS

Manage chargebacks — from alert to resolution.

Disputeur brings chargeback alerts, dispute handling and case monitoring into one workflow, helping your team respond earlier and manage every dispute from start to finish.

01 Receive chargeback alerts

Get notified when a new payment dispute is detected.

02 Resolve the dispute

Review the case and take the appropriate action.

03 Track the result

Monitor dispute status and outcomes from your dashboard.

REAL RESULTS

Less chargebacks.
More revenue.

–70%

chargeback rate
on average

+98%

disputes resolved
successfully

Thousands

of merchant hours
saved every month

Millions

in recovered revenue
for our customers

PRICING

Starting at
$10 per alert

Start from $10 per alert, with no setup fees or additional development costs.

From $10 per alert

No setup fees

No additional development costs

BUILT FOR MERCHANTS

Solutions for your industry

WHY DISPUTEUR

Why merchants choose Disputeur.

Less manual work

Reduce repetitive work when managing chargebacks.

No complex development

Get started without rebuilding your existing payment infrastructure.

24/7 support

Get help whenever your team needs it.

Easy integrations

Connect Disputeur with your existing payment stack.

FAQ

Questions merchants ask about chargebacks.

Answers about chargeback prevention, dispute management and how Disputeur works.

What is chargeback prevention?

Chargeback prevention is the process of identifying and addressing payment disputes before they become chargebacks whenever possible. Disputeur helps merchants respond earlier with real-time chargeback alerts, manage disputes and monitor cases from one platform. A strong chargeback prevention strategy can help merchants reduce unnecessary chargeback losses, improve dispute handling and maintain greater control over the chargeback management process.

How can merchants prevent chargebacks?

Merchants can prevent chargebacks by identifying payment disputes early, responding to customer issues quickly, monitoring transaction and dispute activity, keeping clear transaction records and maintaining evidence for disputed payments. Chargeback prevention alerts can give merchants additional time to review a transaction and take the appropriate action before a dispute progresses further. Combining early alerts with consistent chargeback management processes can reduce avoidable losses and help protect merchant revenue.

What is chargeback management software?

Chargeback management software helps merchants monitor, organize and manage payment disputes from one centralized platform. Modern chargeback management solutions bring together dispute alerts, case information, reporting and workflow automation to reduce manual work and improve visibility into the dispute process.

Disputeur helps businesses manage chargebacks, track dispute outcomes and streamline payment dispute management. Learn more about how the Disputeur platform works.

How do chargeback prevention alerts work?

Chargeback prevention alerts notify merchants when a payment dispute or potential chargeback is detected. Receiving an alert early gives the merchant an opportunity to review the transaction and take the appropriate action before the dispute progresses further. Chargeback alert tools can support a broader merchant chargeback prevention strategy by helping teams respond faster, monitor cases and reduce preventable chargeback losses.

What is friendly fraud and how can merchants prevent it?

Friendly fraud occurs when a legitimate customer disputes a valid transaction, sometimes because they do not recognize the purchase, forget a subscription, misunderstand a billing descriptor or incorrectly claim that a product or service was not received. Friendly fraud prevention can include clear billing descriptors, transparent customer communication, accessible support, accurate transaction records and fast responses to payment disputes. Monitoring dispute patterns and maintaining strong evidence can also help merchants manage friendly fraud and chargeback fraud more effectively.

How much does Disputeur cost?

Disputeur pricing starts from $10 per alert, with no setup fees or additional development costs. Contact the Disputeur team to discuss pricing for your business, expected dispute volume and the chargeback protection options available to you.

Before you go

Get a free consultation on chargeback prevention

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