integrated with world’s leading e-commerce platforms
connected with most
popular payment systems
Why Disputeur
Stop paying fines to PSPs for each chargeback
Option to dispute chargeback instead of auto-refund
from $10 per alert
best coverage
fully automated
API integration as an option
no extra code
24/7 support
lowest prices
no extra
development costs
Who trusts us
e-commerce
travel industry
digital services
small business
startups
small business
startups
e-commerce
travel industry
digital services
“Disputeur has significantly reduced our losses due to fraudulent chargebacks. Highly recommended!"
Madison T. CEO
"I was skeptical at first, but after implementing this service, we saw an immediate improvement in our chargeback prevention. It's a must-have for any online business looking to protect their bottom line."
Sarah J. Owner
"This chargeback protection service has saved us countless hours of dispute resolution and helped us maintain a secure and fraud-free environment for our customers."
Maxime D. CFO
"I can't thank this service enough for the peace of mind it has brought to our business. Chargebacks used to be a major headache, but with their advanced tools and expertise, we've been able to successfully fight back and minimize our financial losses."
Isabella R. Operations Manager
"We tried other chargeback prevention services before, but none compared to the results we've seen with Disputeur. Their comprehensive approach, combined with excellent customer support, has made them an invaluable partner in safeguarding our business."
Robert M. Director
"As a small business owner, I was constantly worried about chargebacks eating into our profits. Since integrating this service, our chargeback rates have dropped significantly, allowing us to focus on growing our business rather than dealing with disputes."
Jessica C. Founder
"We've been using this service for several months now, and the results speak for themselves. Our chargeback losses have decreased by over 80%, and our overall profitability has soared. It's a game-changer for any business facing the challenge of chargebacks."
Disputeur can be integrated with almost every up-to-date payment system.
Yes, our system reacts immediately when the issue arises. After that, there are two possible ways: chargeback is automatically transformed into a refund, or we take the challenge and dispute the chargeback. You can always contact us to learn more about the most suitable solution for your business.
Our Support team specialists are available 24/7. You can contact us through WhatsApp, chat on our website, email, or phone.
Our dedicated team monitors updates closely, guaranteeing your protection remains robust and up-to-date. We ensure rapid adjustments to align with evolving chargeback regulations due to proactive approach and advanced technology
Disputeur electrifies chargebacks for any payment processor. We help to manage Stripe, PayPal, Square, Klarna, Adyen, Authorize.Net, Worldpay, Braintree, Melio, 2Checkout, Podium, BlueSnap etc.
The price starts from $2 per alert and depends on the monthly volume of chargebacks and MCC.
Financial Losses
Chargebacks result in direct financial losses for businesses, forcing them to refund the disputed transactions and bear additional chargeback fees.
Increased Operational Costs
Dealing with chargebacks requires significant time and resources, including personnel to handle disputes, investigate claims, and gather evidence. This increases operational costs for businesses.
Damage to Reputation
Frequent chargebacks can damage a business's reputation and trust among customers and payment processors. It may lead to increased scrutiny, restrictions, or even termination of merchant accounts.
Disruption of Cash Flow
Chargebacks can disrupt a business's cash flow, especially for small and medium-sized enterprises. The delayed or withheld funds during the dispute process can affect liquidity and hinder day-to-day operations or planned growth initiatives.
While refunds typically require the return of purchased items for a money-back guarantee, chargebacks involve cardholders seeking bank intervention to bypass merchants. Successful chargeback disputes result in merchants losing revenue and merchandise value and additional costs like shipping and interchange fees. Merchants also incur administrative fees for each chargeback.
A chargeback reason code is an alphanumeric code ranging from 2 to 4 digits issued by the bank responsible for a chargeback. Its purpose is to pinpoint the cause of the dispute. Major card brands such as Visa and Mastercard maintain their distinct sets of reason codes.
Friendly fraud occurs when a customer mistakenly or intentionally initiates a chargeback on a valid transaction without first seeking a refund from the merchant. Many actions linked to friendly fraud are not inherently illegal; often, the cardholder may not be fully aware of their actions.
1. The cardholder keeps any shipped merchandise.
2. An additional chargeback fee is imposed on the merchant.
3. Unrecoverable overhead costs, encompassing shipping and handling, further compound the losses.
4. Transaction processing fees are wasted, and challenging invalid charges demand extra time and resources.
A high-risk merchant account, tailored for businesses in high-risk sectors, enables card payments but with stricter conditions and higher costs than standard accounts. Processors categorize merchants based on their financial risk, especially susceptibility to fraud and chargebacks. High-risk merchants have limited processor choices, pay higher fees to offset risks, and face stricter contracts.
Merchants and acquirers navigate the chargeback process through distinct phases, each with varying response time frames influenced by card networks and other factors.
Concerning Visa, American Express, and Discover card chargebacks, merchants generally have a 20-day response window per phase, while Mastercard allows 45 days.
However, the practical response time is often much shorter. Acquirers and processors can set their deadlines, significantly reducing the merchant's response time to as little as 5-10 days in many instances.
Visa / MasterCard sends the chargeback alert to Disputeur
Want to fight? Our team will dispute your chargeback challenge
Ready to refund? The chargeback seamlessly converts into a refund
Why Disputeur
Stop paying fines to PSPs for each chargeback
best coverage
API integration as an option
fully automated
no extra
development costs
from $10 per alert
no extra code
24/7 support
lowest prices
Option to dispute chargeback instead of auto-refund
Frequently Asked Questions
Our success rate is up to 99.8%.
Disputeur can be integrated with almost every up-to-date payment system.
Yes, our system reacts immediately when the issue arises. After that, there are two possible ways: chargeback is automatically transformed into a refund, or we take the challenge and dispute the chargeback. You can always contact us to learn more about the most suitable solution for your business.
Our Support team specialists are available 24/7. You can contact us through WhatsApp, chat on our website, email, or phone.
Our dedicated team monitors updates closely, guaranteeing your protection remains robust and up-to-date. We ensure rapid adjustments to align with evolving chargeback regulations due to proactive approach and advanced technology
Disputeur electrifies chargebacks for any payment processor. We help to manage Stripe, PayPal, Square, Klarna, Adyen, Authorize.Net, Worldpay, Braintree, Melio, 2Checkout, Podium, BlueSnap etc.
The price starts from $2 per alert and depends on the monthly volume of chargebacks and MCC.
Financial Losses
Chargebacks result in direct financial losses for businesses, forcing them to refund the disputed transactions and bear additional chargeback fees.
Increased Operational Costs
Dealing with chargebacks requires significant time and resources, including personnel to handle disputes, investigate claims, and gather evidence. This increases operational costs for businesses.
Damage to Reputation
Frequent chargebacks can damage a business's reputation and trust among customers and payment processors. It may lead to increased scrutiny, restrictions, or even termination of merchant accounts.
Disruption of Cash Flow
Chargebacks can disrupt a business's cash flow, especially for small and medium-sized enterprises. The delayed or withheld funds during the dispute process can affect liquidity and hinder day-to-day operations or planned growth initiatives.
While refunds typically require the return of purchased items for a money-back guarantee, chargebacks involve cardholders seeking bank intervention to bypass merchants. Successful chargeback disputes result in merchants losing revenue and merchandise value and additional costs like shipping and interchange fees. Merchants also incur administrative fees for each chargeback.
A chargeback reason code is an alphanumeric code ranging from 2 to 4 digits issued by the bank responsible for a chargeback. Its purpose is to pinpoint the cause of the dispute. Major card brands such as Visa and Mastercard maintain their distinct sets of reason codes.
Friendly fraud occurs when a customer mistakenly or intentionally initiates a chargeback on a valid transaction without first seeking a refund from the merchant. Many actions linked to friendly fraud are not inherently illegal; often, the cardholder may not be fully aware of their actions.
1. The cardholder keeps any shipped merchandise.
2. An additional chargeback fee is imposed on the merchant.
3. Unrecoverable overhead costs, encompassing shipping and handling, further compound the losses.
4. Transaction processing fees are wasted, and challenging invalid charges demand extra time and resources.
A high-risk merchant account, tailored for businesses in high-risk sectors, enables card payments but with stricter conditions and higher costs than standard accounts. Processors categorize merchants based on their financial risk, especially susceptibility to fraud and chargebacks. High-risk merchants have limited processor choices, pay higher fees to offset risks, and face stricter contracts.
Merchants and acquirers navigate the chargeback process through distinct phases, each with varying response time frames influenced by card networks and other factors.
Concerning Visa, American Express, and Discover card chargebacks, merchants generally have a 20-day response window per phase, while Mastercard allows 45 days.
However, the practical response time is often much shorter. Acquirers and processors can set their deadlines, significantly reducing the merchant's response time to as little as 5-10 days in many instances.
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