DISPUTEUR INSIGHTS
Understand your chargebacks. Make better decisions.
See what’s happening with your payment disputes. Track key metrics, explore dispute patterns, and identify where disputes are concentrated — so you can take action with confidence.
One view
of your dispute activity
Explore dispute
patterns
Turn data into
action
Disputes by currency
- USD63.39%
- EUR24.27%
- CAD5.52%
- JPY2.83%
- Other4.00%
WHAT IS DISPUTEUR INSIGHTS
What is chargeback analytics?
Chargeback analytics is the process of reviewing payment dispute data to understand dispute activity, identify trends, and support informed business decisions. Disputeur Insights brings together key metrics, trends, and financial data, helping you see what’s happening across your payment disputes and make more confident decisions.
Track dispute trends
See how dispute volumes change over time and identify patterns.
Keep refund amounts in view
Track the total refunded amount for the selected period.
Explore dispute patterns
Review how disputes are distributed across issuing banks, currencies, and transaction amounts.
Make better decisions
Use a clear, consolidated view of your dispute activity to plan your next steps.
YOUR DISPUTE ACTIVITY
See how your dispute activity changes over time.
Track dispute volumes, compare programs, and see how activity changes over time. Use the available filters to focus on the periods that matter to you.
Disputes over time
This Month- Total
- Visa RDR
- Visa CDRN
- Mastercard Alerts
Illustrative data shown for demonstration purposes.
EXPLORE THE DETAILS
See where your disputes are concentrated.
Explore your dispute data with breakdowns by issuing bank, transaction currency, and dispute amount.
Top Issuer Banks
- 🇺🇸JPMorgan Chase25133.76%
- 🇺🇸Bank of America18925.44%
- 🇩🇪Deutsche Bank10814.56%
- 🇫🇷Crédit Agricole709.42%
✓ Show all banks
Top Dispute Currencies
- 🇺🇸USD47563.39%
- 🇪🇺EUR18024.27%
- 🇨🇦CAD415.52%
- 🇯🇵JPY212.83%
✓ Show all currencies
Top Dispute Amounts
- 30.00 USD35748.05%
- 10.00 USD11813.96%
- 9.00 EUR506.60%
- 40.00 CAD344.65%
✓ Show all amounts
Illustrative data shown for demonstration purposes.
See what your dispute data can tell you.
Book a demo to explore Disputeur Insights and get a personalized walkthrough.
FROM INSIGHTS TO ACTION
From insights to action — all in one place.
See a pattern worth investigating? Review individual disputes, check transaction details, and follow case statuses without leaving Disputeur.
Recent Disputes
View all →| Type | Created | Amount | Card | Status |
|---|---|---|---|---|
 | Oct 14, 2026 9:30 AM | 90.00 USD | 42333 •••• 2773 | Pending |
| Oct 14, 2026 9:30 AM | 8.00 EUR | 54218 •••• 0066 | Pending |
 | Oct 14, 2026 9:30 AM | 10.00 USD | 54180 •••• 5099 | Pending |
| Oct 14, 2026 9:30 AM | 15.00 USD | 42333 •••• 2773 | Pending |
| Oct 14, 2026 9:30 AM | 9.99 EUR | 54427 •••• 0834 | Pending |
WHY DISPUTEUR INSIGHTS
Know what matters. Act with confidence.
With a broader view of your dispute activity, your team can focus on what matters and make more informed decisions.
Less time searching for information
Review key dispute metrics in one place.
A clearer view of daily priorities
Keep pending cases visible alongside broader dispute activity.
More context for operational decisions
Use dispute trends and breakdowns to investigate recurring issues.
FAQ
Frequently asked questions about Disputeur Insights.
What is chargeback analytics?
Chargeback analytics is the process of reviewing payment dispute data to understand dispute activity, identify trends, and support informed business decisions. It includes tracking dispute volumes, analyzing refund amounts, and exploring patterns by issuing bank, currency, transaction type, and time period where those fields are available.
What is chargeback reporting?
Chargeback reporting presents dispute-related information in a structured format, such as counts, statuses, amounts, and trends over a selected period. Analytics builds on that information to help teams explore patterns and understand changes in dispute activity.
What metrics can I track with Disputeur?
The demonstrated dashboard includes total disputes, pending disputes, total refunded amount, disputes over time, and breakdowns by issuing bank, currency, and dispute amount. Available views may depend on the account configuration.
Can I monitor chargeback trends in Disputeur?
The demonstrated dashboard includes a “Disputes over time” chart and period filters to review how dispute activity changes across the selected timeframe.
Can I filter dispute data in Disputeur?
The demonstrated interface includes date-period and status filters, plus a merchant selector in the manager dashboard. Filter availability may depend on user access and account configuration.
What is the difference between chargeback analytics and chargeback management?
Chargeback analytics helps teams understand dispute data, including trends, amounts, and patterns. Chargeback management focuses on reviewing individual cases, tracking statuses, and carrying out the available dispute workflows. Disputeur brings these views into the same platform.
Can chargeback analytics help reduce chargebacks?
Analytics can help teams spot recurring dispute patterns and investigate where issues may be concentrated. Analytics alone does not prevent chargebacks or guarantee a reduction; outcomes depend on the actions taken and the underlying causes.
Does Disputeur provide analytics for different dispute programs?
The demonstrated dashboard shows dispute activity across program categories including Visa RDR, Visa CDRN, and Mastercard Alerts. The availability of specific programs and data should be confirmed for each account.
Can I download dispute data from Disputeur?
The demonstrated Disputes screen includes a Download control. Export formats, permissions, and which data can be downloaded should be confirmed with the Disputeur team.
How can I get started with Disputeur Insights?
Book a demo to see the dashboard, discuss your dispute-management workflow, and learn which reporting and analytics capabilities are available for your business.